How do I verify my email address and phone number?

Every renter must have a verified email address and phone number in order to book a rental.

To verify your account information, follow the steps below:

Select My Account from the site menu

Screen_Shot_2022-09-13_at_12.16.00_PM.png

 

Under the General Settings tab, click 'Verify' next to your email address. You will receive an email containing a link that will verify your email address.

Screen_Shot_2022-08-19_at_4.05.12_PM.png

 

You will then click 'Verify' next to your cell phone number. You will receive a text with a code that will need to be entered into the pop-up.

Screen_Shot_2022-08-19_at_4.01.54_PM.png

 

If there is an error with the email address verification link, keep in mind that once a new link is sent, all previous links will expire. If you have to request a new link, make sure you are opening the entire email thread from us and you are clicking the newest link.

**Some mobile operating systems and browsers may not allow you to verify your email address from your phone. If you continue to have issues verifying your email address, please use a computer to complete the verification.**

Was this article helpful?

3 out of 6 found this helpful

Have more questions? Submit a request