How do I verify my email address and phone number?

Every renter must have a verified email address and phone number in order to book a rental.

To verify your account information, follow the steps below:

Select My Account from the site menu



Under the General Settings tab, click 'Verify' next to your email address. You will receive an email containing a link that will verify your email address.



You will then click 'Verify' next to your cell phone number. You will receive a text with a code that will need to be entered into the pop-up.



If there is an error with the email address verification link, keep in mind that once a new link is sent, all previous links will expire. If you have to request a new link, make sure you are opening the entire email thread from us and you are clicking the newest link.

**Some mobile operating systems and browsers may not allow you to verify your email address from your phone. If you continue to have issues verifying your email address, please use a computer to complete the verification.**

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