If an incident happens during a rental where roadside assistance is needed, first make sure that you and the RV are in a safe location. Good Sam Roadside Assistance can be reached at 1-866-827-9601.
When calling roadside assistance, please provide them your name and contact information as it appears on your rental account (renter), along with your roadside assistance policy number, the information about the RV, and your location. Your policy number can be found in the email received from Good Sam Roadside Assistance 48 hours before your booking started.
When the representative has all the information, assistance will be dispatched to your location.
Make sure to email us at email@example.com after you contact roadside so we can follow up on this if needed.