An in-person walkthrough of your RV with your renter before and after a rental period is required. In order to protect both parties in the event of a disagreement, please complete our pre and post-trip rental forms together.
Our online rental forms are available on our app, Good Sam Travel or online through mobile. Please note that this application will be coming to desktops in the future.
If the forms are not completed electronically, please ensure that the paper rental forms are completed. These forms are emailed to you and the renter 72 hours before a rental occurs. The rental forms must be completed to file a claim or collect post-trip fees.
Note: Claims may be denied without completed rental forms or penalty fees present in your listing at the time of booking.
Owners: Beginning a Rental
Pre-Trip Process
Pre-Trip Walkthrough Requirements
Tips on How to Have a Successful Rental
Tips for Preventing Common RV Mistakes
Owners: Ending a Rental
How to Prepare for Your RV to Be Returned
Post-Trip Process
Post-Trip Walkthrough Requirements
How to Assess Post-Trip Fees from Your Add-ons
How to File a Claim
Please ensure everything is recorded and correct before signing the rental forms at the end of a trip. Confirm both your copy and the renter's copy are signed and contain the same information.
Our system automatically closes a trip at midnight on the scheduled return date.
Renters: Beginning a Rental
Preparing for a Rental
Tips for Ensuring a Successful Trip
What to Do If the RV is Not as Advertised at Pick-Up
What to Do If There are Issues During Your Trip
Be aware that you cannot tow anything behind a rented RV. Towing of any kind will result in the voiding of your insurance.
Renters: Ending a Rental
Preparing to Return the RV
Post-Trip Process
Please ensure everything is recorded and correct before signing the rental forms at the end of a trip. Confirm your copy and the owner's copy are signed and contain the same information.