When an insurance claim needs to be filed, please make sure you have the following required documents available, or your claim may not be accepted:
- Photos of the damage
- Completed and signed rental forms (this information is automatically saved when you fill out the forms using mobile or the Good Sam Travel app)
- Information exchanged at the scene (information about the other vehicle/party if applicable)
- Law enforcement reports or details (if applicable)
For more information, see our page on how to file a claim.
Note: Without completed rental forms or penalty fees present in your listing at the time of booking, claims may be denied.